Privacy Policy

Last updated: 01/08/2025

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Proper Place Projects is committed to protecting your privacy and ensuring transparency in how we handle your information. This policy explains what personal data we collect, why we collect it, and how it is stored and used.

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1. What We Collect

We may collect the following types of personal information:

• Contact details such as your name, email address, phone number, and location

• Notes and details about your space, project goals, and any related preferences

• Payment information if applicable (e.g. bank transfer details)

• Correspondence or feedback you provide during our work together

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2. How Your Information Is Used

We use personal information for the purpose of:

• Booking consultations, site visits, and project sessions

• Communicating project details, updates, and logistics

• Invoicing and payment tracking

• Responding to client enquiries and requests

• Maintaining service quality and client records

We do not sell, trade, or share your information with third parties for marketing purposes.

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3. Storage & Security

Your data is stored securely and accessed only when necessary to carry out your project or respond to your queries. Digital records are kept on password-protected devices and platforms. Paper records (if any) are stored safely and destroyed responsibly when no longer required.

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4. Data Retention

Client data is retained for up to 24 months following the completion of services, unless otherwise agreed or legally required. You may request access to, correction of, or deletion of your data at any time.

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5. Images & Testimonials

Images of your space may be used for promotional purposes (e.g. before/after comparisons) only with your written permission. Testimonials will only be used if you've granted explicit consent.

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6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Ask us to correct or delete any data

• Withdraw your consent to promotional use of your information

• Make a complaint if you believe your data has been mishandled

To exercise your rights or make an enquiry, email properplaceprojects@gmail.com